Adaptive and Compliant Policy Implementation: Creating Administrative Processes Using Semantic Web Services and Business Rules

Adapting to and complying with frequently changing policy against low costs requires flexible business processes. Yet, existing systems are unrelated, consist of operating silos, involve many human translation tasks and policies are hardcoded in business processes. From a technology perspective, both Semantic Web Service (SWS) and Business Rule (BR) can be used to create flexible business processes that can adapt to changes in policy. Despite their potential these technologies are seldom integrated or used in administrative organizations. SWS can be adopted to present functionality needed in processes, whereas the elicitation of BR is an important ingredient for process creation. In this paper, we derive and test guidelines for creating administrative processes that are dynamical created using SWSs and BRs that are derived from policies. A case study is used to demonstrate and evaluate the guidelines. The guidelines can serve as a foundation for developing agile and compliant architectures.